Online Warranty Form
We are dedicated to resolving your warranty needs and typically respond to submissions daily.
What you’ll need
1. Product Information
We will want to know the brand, product type, and defect reason to process your order. Please note: If you are filing a claim on a mattress or box spring only, we will also want to collect details about the complementary pieces of your sleep system (i.e., for mattress only, we will want details about your box spring and foundation).
2. Contact & Order Information
We will need your Name, Email, and Address as it appeared on your invoice. If you have your invoice handy it will be helpful, but you do not need to have a copy of your invoice to file a warranty claim.
3. Photos of Your Merchandise
Please take pictures of the defective area on the mattress or boxspring. Please save them as a file and attach them below.
NOTE: Photos are necessary in order for a proper determination to be made on your claim. Failure to upload required photos may result in a significant delay for your warranty results.
